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In accordance with the Consumer Protection and Defense Code, this company makes avaiable a Complaints book.
Note: If the complaint or grievance is related to a delivered project, send it to the main office.
*This applies if the claimant is a minor
*Claim: Disagreement related to a project or service. *Complaint: Disagreement not related to projects or services; discomfort or dissatisfaction regarding customer service.
Date of response: Thursday, October 04, 2018.
Summary: “As it is an online complaint, your case will be referred to the customer service area, in order to provide a response within the legally established deadline.
* The submission of the complaint does not prevent the person to pursue other channels to resolve the dispute, nor it is a pre-requirement.
* The provider must respond to the complaint within a period no longer than (30) thirty calendar days, and may extend the period up to (30) thirty more days, prior communication to the consumer.
I have read and accept the Privacy policies. T&C Group Data.
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